The protection of your personal data is important to us! Our Company recognizes the importance of the security of personal data and electronic transactions and takes the necessary measures to ensure maximum security. This Privacy Policy describes how we collect, use, share and protect your personal data, as well as how you can communicate with us. The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), the currently applicable Greek legislation on the protection of personal data, as well as the decisions of the Personal Data Protection Authority (PDPA).
1. Responsible for the collection and any processing of data in the context of this policy is the company (hereinafter referred to as the "Company"):
Name: "ANTONIANNA AN. Tsouseoglou"
Distinctive title: "Giocattolo"
Headquarters: Athens (Leoforos Heraklion, no. 259, box 14231)
A.F.M.: 146106602, D.O.Y.: Nea Ionias
No. LOAD: 161942401000
Contact information: email: toyotatoys@gmail.com, phone: 2102770088
2. The www.giocattolotoys.gr constitutes the Company's website, where the online store for the display and sale of the Company's products to Users/Customers (hereinafter "Users" or "Customers") is located. For the purposes of this policy, only natural persons are understood as Users/Customers and as personal data the information of natural persons, such as name, postal address, e-mail address, contact phone number, etc., which identify or can identify you (hereinafter "Personal Data" or "Data"). Personal data processing means any operation or series of operations carried out with or without the use of automated means, on personal data or sets of personal data, such as the collection, registration, organization, structuring, storage, adaptation or alteration, retrieval, information retrieval, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.
3. Cookies
In some cases "cookies" are used. A cookie is information that a website can store in the navigation application used by the User and then retrieve it. The cookie cannot be used by a website other than the one that created it. Most cookies are only retained for the duration of the visit to the website. In no case do cookies contain personal information or information that would allow anyone to contact the User of the website by phone, e-mail, or by any other means. The User has the possibility, with an appropriate setting in the navigation application he uses, to be notified every time cookies are sent to him, in order to avoid them. In any case, the User is notified with an appropriate indication on the website that Cookies will be used and is asked to approve this use. If you do not approve it, then cookies are not used, however browsing the Website may be difficult or even impossible. If you approve it, then cookies may be used.
Our Company uses the following cookies in this case:
- Google analytics: These are analysis cookies provided by Google Inc. (which provides appropriate guarantees through standard data protection clauses and therefore complies in principle with European legislation on personal data protection) and provide us with statistical information in order to understand how the Website is used by Users (number of users, location of user access to the website , length of stay on the website, number of visits per subpage, etc.). These cookies are useful for understanding and improving the experience of Users when visiting the Website.
- Google Ads: These are advertising cookies that adapt the advertising content to your preferences and are provided by Google Inc.
- Google ads remarketing
- Facebook pixel: These are advertising cookies that adapt advertising content to your preferences and are provided by Facebook Inc. (which provides appropriate guarantees through standardized data protection clauses and therefore complies in principle with European data protection legislation).
4. What data we collect about you
We take care to collect only your absolutely necessary Data, which is appropriate and clear for the intended purpose. This Data includes the following:
- First Name, Surname / Surname
- VAT number
- Email address
- Address of residence / registered office
- Landline or mobile phone
- The bank where you hold a bank account or hold a credit card
5. Data Processing and Agreement to terms of use
We process your Data in order to fulfill our contractual obligations to you, to process the order of products or services, to provide customer service, to comply with our legal obligations, and to serve the legitimate interests of our Company. If we do not collect your Data when completing your telephone or online order, we will not be able to process your order and comply with our legal obligations. Also, in the last step of registering your details in the online store and before the collection and storage of them by our Company, in order to promote your order, you are invited to fully agree with the Terms of Use and to declare that you are aware of this Privacy Policy , otherwise, if you do not agree, the order process is cancelled. We also use your Data to respond to your possible requests or queries regarding your orders, refund requests or complaints. The information you provide us enables us to better manage your requests so that we can respond to you in the best possible way and respond better to any future communication with you.
6. Transmission
Our Company, in the context of using the Website and for the purposes mentioned above, transmits some or all of your personal data to third parties:
- The name, surname, address and telephone number of the courier company under the name "F.I.S. COURIER SERVICES I.K.E.", based in Neo Heraklion, Attica, (K. Palama Street, no. 9).
- All of your personal data is stored on the server of a web hosting service provider named "Brixly Ltd" (277, TheLongShoot Nuneaton Warwickshire)
7. Maintenance
Unless otherwise specified elsewhere in this policy, your data is kept for five (5) years, unless you request its deletion earlier. In addition, we may retain your Data for a reasonable period of time in order to fulfill our contractual obligations, such as product returns, as required by relevant law.
8. Non-Disclosure of Data
Your data that may be declared and collected in the above cases is not disclosed to third parties and is in no way made public or exploited by us, unless otherwise specified in this policy. Our Company may disclose your above data in the cases defined by Greek legislation and in particular, if called upon by a Public Authority. Our Company undertakes not to sell, rent or in any other way provide to third parties for commercial exploitation of your data. An exception exists if you expressly consent in writing.
9. Right of Access and Correction
You have the right to request a copy of the personal data that our Company has collected in the context of using the Website and the online store, as well as their correction.
10. Right to Object and Restraint.
You have the rights to information and to oppose or limit the processing of personal data provided by law.
11. Right to Erasure.
In the event that your information has been stored and you wish to delete it, you can do so with your relevant request to the Company.
12. Right to Portability.
In case this is technically possible and easy, our Company, upon your request, can send your personal data in a structured, commonly used and machine-readable format.
13. Procedure for exercising rights.
You can exercise your above rights upon a written request sent to our Company by registered letter or by e-mail at the email address toytoys@gmail.com, accompanied by a photocopy of an identity card or passport or by scanning these documents and against the amount determined by the Personal Data Protection Authority or another competent Authority. Upon completion of the processing of the request by the Company, the above identification documents are destroyed or deleted, otherwise, after the lapse of six (6) months from the receipt of the request.
14. The content of this Privacy Policy may be changed at any time. In the event of such a change, our Company will inform you in any convenient way. In any case, you are invited to regularly check the content of the Website so that you are always aware of the applicable Protection Policy.
15. Should it be considered that the data processed by our Company do not constitute personal data in accordance with current legislation, our Company is not bound by this Protection Policy.
16. For any dispute arising from this or more generally from the issues of protection of personal data and communication, the Courts of Athens are exclusively competent and the applicable law is defined as Greek Law.
December 2021
